Child Safety Standards · Connections

Last updated: 2026-04-26

Connections has zero tolerance for child sexual abuse and exploitation (CSAE). This page sets out the standards we hold ourselves and our users to, how to report violations, and how we respond.

How we define CSAE

We follow the definition used by Google Play and the National Center for Missing & Exploited Children (NCMEC). CSAE includes, without limitation:

Child sexual abuse material (CSAM) — any visual depiction of sexually explicit conduct involving a minor.
Sexualized content depicting, describing, or implying a minor, including computer-generated, animated, or AI-generated imagery.
Grooming — building a relationship with a minor to facilitate sexual contact, exploitation, or trafficking, online or offline.
Sextortion — threatening to share intimate imagery of a minor.
Trafficking of minors for sexual purposes.
Solicitation of CSAM, or of sexual contact with a minor.
Promoting, normalizing, or trivializing any of the above.

Our standards

Minimum age 13. Connections is not directed at children, and our Terms of Service prohibit use by anyone under 13. We do not knowingly collect personal information from children under 13.
Zero tolerance. Any account used to create, share, solicit, or promote CSAE content or conduct will be permanently banned. We reserve the right to ban any account associated with a banned user (for example, alternate phone numbers).
Mandatory reporting. When we identify or are made aware of apparent CSAM, we report it to NCMEC's CyberTipline as required by U.S. law (18 U.S.C. § 2258A) and cooperate with law enforcement.
Preserve evidence. When we ban an account for CSAE, we preserve relevant records as required by law so that investigators can act on them.
Design for safety. Connections is a small-circle planning app: users only see plans from people they have already mutually connected with. There are no public discovery feeds, no anonymous messaging, no public usernames searchable by strangers, and no direct messaging with attachments. This significantly limits the surface area for CSAE, but does not eliminate it.

How to report

If you encounter content or behavior on Connections that you believe involves the sexual abuse or exploitation of a child, report it to us immediately:

In the app: open the Profile tab and tap “Report a safety concern.” This opens your device's mail composer pre-addressed to our safety team.
By email: support@lvenok.app with subject line “CSAE report.”

Whichever channel you use, please include the reported user's display name and phone number if known, the plan title or invite code, the date and time, a description of what you saw, and any screenshots you can safely share.

We aim to triage CSAE reports within 24 hours. Reports may be made anonymously; if you provide your contact details, we may follow up for clarification.

If a child is in immediate danger, contact local emergency services first.

External reporting resources

United States: NCMEC CyberTipline — report.cybertip.org or 1-800-843-5678.
International: INHOPE network of national hotlines — inhope.org.
United Kingdom: Internet Watch Foundation — report.iwf.org.uk.

How we respond

Reports are reviewed by a member of our team, not automated.
If content appears to violate these standards, the offending account is suspended pending review and the content is removed.
Confirmed CSAM is reported to NCMEC and the account is permanently banned. Associated records are preserved as required by law.
We cooperate with valid legal process from law enforcement.
If you reported the content and provided contact details, we will let you know the outcome where we can do so without compromising an investigation.

Child safety point of contact

For child safety inquiries from law enforcement, NCMEC, partner platforms, or researchers, contact support@lvenok.app with subject line “Child safety inquiry.”

Changes to these standards

We will update this page as our practices evolve. Material changes will be reflected in the “Last updated” date above.